Privacy Policy for Oliver’s Tree Care

Last updated: 23/12/23

At Oliver’s Tree Care, we are committed to safeguarding the privacy of our customers and website visitors; this policy sets out how we will treat your personal information in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Personal Information We Collect:

  • Identity Data: Includes name, title, and other identifiers you may provide.

  • Contact Data: Includes billing address, home address, email address, and telephone numbers.

  • Technical Data: Includes internet protocol (IP) address, browser type and version, and other technology on the devices you use to access this website. This data is collected by google analytics for the purpose of tracking effectiveness of our advertising and giving us an insight into where traffic to the site comes from.

2. How We Use Your Personal Data:

We will use your personal data in the following circumstances:

  • To fulfill a contract: The personal data you provide when requesting our services will be used to carry out our obligations arising from any contracts entered between you and us.

  • To comply with a legal obligation: Processing your personal data where it is necessary for compliance with a legal obligation that we are subject to. This could be for the purpose of filling out planning applications for work to protected trees with the council as an example.

  • For Legitimate Interests: Processing necessary for our or a third party's legitimate interests, provided those interests do not override your rights and interests. An example would be using your details to complete and send you an invoice through 3rd party accounting software.

3. Your Rights Under GDPR:

Under the UK GDPR, you have various rights including:

  • The right to access: You have the right to access your personal data and to request a copy of the information we hold about you.

  • The right to rectification: You are entitled to have personal data rectified if it is inaccurate or incomplete.

  • The right to erasure: In certain circumstances, you can request the deletion or removal of personal data where there is no compelling reason for its continued processing.

  • The right to restrict processing: You have the right to 'block' or suppress the processing of personal data.

  • The right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.

4. Data Security:

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Use of Cookies:

We use cookies to analyze the flow of information; customize the services, content and advertising; measure promotional effectiveness, and promote trust and safety. You may refuse to accept cookies by activating the setting on your browser.

6. Changes to This Privacy Policy:

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.

7. Contact Information:

If you have any questions about this Privacy Policy or our treatment of your personal data, please write to us by email or by post using the contact information provided on our website.

This privacy policy is in compliance with the UK GDPR and is designed to ensure transparency in our data processing practices. For more detailed guidance on the UK GDPR, you may also consult the Information Commissioner's Office (ICO) website.